Monday, April 30, 2007

Say NO to Streamyx installation

That day I helped my friend to format his PC. He just subscribed to Streamyx Super Duper Deal package- RM77, 1M, free modem and some useless offers. The story is he let an agent did the installation, and the agent charged him RM50 for a network card! after found out my friend's PC doesn't has one. This is ridiculous, with RM50 we can have 2 branded network adapters but instead my friend got a unbranded one. I still have no idea what is the brand of the expensive card after looking through the box again and again. Then during setup of windows for my friend, windows can't detects the network card, I looked for the driver cd inside the box but nothing was inside! We have to called back the agent to send us the cd! He said he forgot to include the cd...
By the way, the network card is using Realtek chipset, I found out after installation of the driver.
Then a day after this I was told that another friend of my also let TM to do Streamyx installation and what happen was he was charged RM80 for 4 splitters! I don't know why he needed that much of splitter and it was too expensive.
They are trying to suck money from installation as much as they can do...

The "exclusive" card

Free 'Billion' modem
Default password is "password" not "admin"
Wrong information in the manual and website

3 comments:

Anonymous said...

Some of them are not really TM staff.
I found that some of them are just technician from authorized dealer or company.

cyber red said...

anyone who can afford paying RM77 EVERY MONTH FOR LIFE to streamyx can afford the RM50 network card.

why get angry over the molehill (network card) when u really should shout at the mountain (streamyx)?

Anonymous said...

yeah...TM just outsource the job...this suckers like to cheat on those newbies...so help ur fren whenever u can...save the RM50 installation fees...